Flow architecture
The sequences that run whether or not anyone is watching. Welcome, browse, cart, checkout and post purchase.
Retention · Email, SMS and lifecycle
Flows that run without supervision, campaigns that do not burn the list.
One animation per service. Watch what we rebuild, and what keeps paying after we ship.
Six deliverables on one ledger. What you get, spelled out.
The sequences that run whether or not anyone is watching. Welcome, browse, cart, checkout and post purchase.
Buyers, browsers and lapsed customers each hear something different. Nobody gets the blast.
A rhythm the list can live with. Present enough to matter, restrained enough that unsubscribes do not do the pruning.
Reserved for the moments it outperforms email, and never for filling a quiet Tuesday.
Domain health, list hygiene and warm sending. Revenue depends on reaching the inbox first.
Revenue tracked by the month a customer arrived, so retention is measured, not assumed.
Nothing ships unreviewed. Four phases from audit to handover.
We look at what the list is worth today before adding a single send to it.
The automated revenue first, because it compounds without asking for attention.
Campaigns added on top at a pace the list will tolerate for years, not weeks.
Judged on lifetime value, so short-term spikes cannot hide long-term damage.
47%
Revenue from owned channels
2.1x
Repeat purchase rate
28%
Share from flows alone
4.6x
Return on retention spend
Send the numbers you have and the target you are working to. We will tell you plainly whether we are the right team for it.
Straight answers to the things every brand asks us first.
Klaviyo, deeply, flows, segments, deliverability and reporting. If you are elsewhere we will tell you honestly whether to move.
Email is the foundation. SMS only where the margin and the audience genuinely support it, we will not burn your list for a short-term number.
Campaigns are effort every time, flows are effort once. Most brands we open have the calendar and not the machine, the machine is where the quiet money is.
Flows start earning in weeks, the returning-revenue number compounds over months. We will give you the honest curve for your list before you commit.
Not answered here? zain@redpxl.uk answers within a day.
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