Step 01
You send the numbers
Current spend, revenue, margin and the target you are working to. Send whatever you have.
Contact
Start theconversation
No forms, no discovery-call theatre. Send the numbers you have and the target you are working to, and you will get a plain answer.
Four steps, no theatre
Nothing is signed on a call.
Step 02
We reply within a day
With the questions we need answered, or a straight answer that we are not the right team.
Step 03
A call with the doers
Forty five minutes on what we would change first and what is realistic this quarter.
Step 04
A written proposal
Scope, the number, the timeline and the price. Nothing is ever signed on a call.
Asked before you ask
Straight answers to the things every brand asks us first.
Zain, the founder. Not a sales team, not an account manager, the person who decides whether we take the work and who answers for it afterwards.
One working day, and usually the same one. WhatsApp is the quickest route and it reaches the founder directly rather than an inbox rota. Studio hours are Mon to Sun, 09:00 to 18:00, and anything sent outside them is answered the next working morning.
There is a floor, and it is about data rather than status. Below a certain spend paid media cannot gather enough signal to learn, so we would be charging you to guess. If you are pre-revenue or close to it we will say so plainly and point you at what to fix first, which is usually the product and the store rather than the media.
No. Terms run rolling monthly after an initial period long enough for the work to be judged fairly. If you leave you keep everything: the store, the ad accounts, the flows, the creative. We build in your accounts, never ours, so there is nothing to hand back and nothing held hostage.
A flat monthly fee, agreed before we start. Not a percentage of your ad spend. A percentage pays us more the more we spend, which puts our incentive on the wrong side of the table. The number sits in the proposal and it does not move without a conversation first.
Often, and it is usually the better arrangement. We take the parts your team has no time or no specialism for, we work in your tools, and we write down what we do so it can be taken back in house when you are ready. The best agencies make themselves replaceable.
Not answered here? zain@redpxl.uk answers within a day.
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